Privacy Policy

Privacy Policy

Effective Date: 13 April 2026

Company: DeVries Apparel (operated by Sinden Ventures Limited)
Website: www.devriesapparel.com
Contact: support@devriesapparel.com

1. Introduction

We value your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding your data. By visiting our website and using our services, you agree to this policy.

2. Information We Collect

Personal Information: When you place an order or contact us, we collect information such as your name, email address, shipping address, phone number, and payment information.

Browsing Data: We collect information about how you interact with our site, including pages visited, products viewed, and time spent on our website.

Cookies: We use cookies and similar tracking technologies to enhance your experience. This includes essential cookies for site functionality and analytics cookies to understand how you use our site.

Payment Information: Payment details are processed securely by our payment processors. We do not store full credit card details on our systems.

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Comply with legal obligations
• Communicate with you about new products (if you have opted in)
• Detect and prevent fraud

  4. Third-Party Services

  We work with trusted partners to deliver our services:

  • Shopify: Our website platform provider
  • Printful: Our print-on-demand manufacturing and fulfillment partner
  • Payment Processors: Secure payment handling providers
  • Shipping Carriers: Delivery and tracking services
  • Analytics Providers: Help us understand website usage

  These partners process data only as needed to provide their services and are contractually obligated to protect your privacy.

  5. Data Retention

  We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including:

  • Order data: retained for at least 7 years for legal and accounting purposes
  • Account data: retained while your account is active; deletion available upon request
  • Marketing data: retained until you unsubscribe
  • Browsing data and cookies: retained for up to 2 years

  6. Your Privacy Rights

  Depending on your location, you have certain rights regarding your personal data:

  For EU residents (GDPR):

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Oppose certain types of processing
  • Right to Lodge a Complaint: Contact your local data protection authority

  For UK residents (UK GDPR): The same rights apply as listed above.For California residents (CCPA):

  • Right to Know: What personal information we collect about you
  • Right to Delete: Request deletion of your information
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information
  • Right to Correct: Correct inaccurate information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

  For Brazil residents (LGPD):

  • Right to Access: Request access to your personal data
  • Right to Correction: Correct inaccurate data
  • Right to Deletion: Request deletion of your data
  • Right to Portability: Receive your data in a portable format
  • Right to Opt-Out: Consent withdrawal for marketing communications

  For Australian residents (Australian Privacy Act):

  • Right to Access: Request access to your personal information
  • Right to Correction: Request correction of inaccurate information
  • Right to Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

  To exercise any of these rights, contact support@devriesapparel.com with your request. We will respond within 30 days.

  7. Cookies and Tracking Technologies

  Essential Cookies: Required for site functionality (login, payment processing, security).

  Analytics Cookies: Help us understand how visitors use our site.

  Marketing Cookies: Track your behaviour across websites to show relevant ads.

  You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

  8. International Data Transfers

  DeVries Apparel operates internationally. Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our site, you consent to such transfers. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions where required by law.

  9. Children's Privacy

  Our website is not directed at individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it immediately. If you believe we have collected information about a child under 16, please contact us at support@devriesapparel.com.

  10. Security

  We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

  11. Changes to This Policy

  We may update this privacy policy periodically. We will notify you of significant changes via email or by posting the updated policy on our website with a new "Effective Date."

  12. Contact Us

  If you have questions about this privacy policy or your privacy rights, contact us at:

  DeVries Apparel
  Email: support@devriesapparel.com
  Website: www.devriesapparel.com