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Frequently Asked Questions
Shipping
Every piece is made to order. Production takes 2 to 5 business days, then delivery is typically 3 to 7 business days within Australia and New Zealand, 4 to 8 to North America, 5 to 10 to Europe and 7 to 14 elsewhere. Tracking details are sent to your email as soon as your order ships.
We ship worldwide, and standard shipping is free on every order with no minimum spend.
A tracking number is sent to your email once your order ships. Use it to follow your delivery in real time. If tracking has not arrived within 7 business days of placing your order, email support@devriesapparel.com.
Returns & Sizing
Every piece is printed and made to order, so we can't accept returns or exchanges for change of mind, incorrect size or colour choice. If your item arrives misprinted, damaged, defective or different from what you ordered, we'll replace or refund it: email support@devriesapparel.com within 30 days of delivery with your order number and photos. Please read our Returns & Refunds page first to check whether your order qualifies.
Each product page includes a size guide with detailed measurements. Measure a garment you already own and compare it against the chart. Between sizes, size up for a relaxed fit or down for a closer cut. Unsure? Email us before you order. Sizing can't be exchanged once production starts.
Product & Care
Heavyweight organic cotton, brushed fleece, and structured blends. Every fabric is selected for how it feels on day one and how it holds up over time. Specific compositions are listed on each product page.
Machine wash cold, inside out. Tumble dry low or hang dry. Skip the fabric softener. These steps keep the weight and colour consistent wash after wash.
Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted checkout.
We use organic and responsibly sourced materials where possible. Garments are built to last, not to be replaced each season. Less waste starts with fewer purchases of better things.
